Privacy Policy

1. Information We Collect

We collect information you voluntarily provide to us, as well as information collected automatically through your use of our website.

Information you provide:

• Name, email address, phone number, and business information submitted through contact or lead capture forms
• Information shared during discovery calls or communications with our team
• Any other information you choose to provide when requesting services or information

Information collected automatically:

• Browser type, device type, and operating system
• IP address and general geographic location
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and communicate with you about our services
• Schedule and conduct discovery calls and consultations
• Send follow-up communications via email and SMS about our services
• Deliver proposals, onboarding materials, and service-related information
• Improve our website, services, and marketing
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. SMS Communications

By submitting your phone number through any form on our website, you expressly consent to receive SMS messages from Level Up AI Technology. These messages may include:

• Follow-up communications regarding your inquiry
• Appointment reminders and confirmations
• Information about our services relevant to your business

Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at legal@levelupaitech.com.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyze website performance. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing cookies: Used to track the effectiveness of our advertising and remarketing efforts

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

5. How We Share Your Information

We may share your information with trusted third parties only as necessary to operate our business and deliver our services, including:

• Service providers: Tools and platforms we use to operate our business (e.g., CRM, email platforms, scheduling tools)
• Legal compliance: When required by law, court order, or governmental authority
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain our business records, and comply with legal obligations. If you would like your information removed from our systems, you may contact us at legal@levelupaitech.com and we will respond within 30 days.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are intended for business owners and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Company: Level Up AI Technology
• Location: Minneapolis, MN
• Email: legal@levelupaitech.com
• Website: levelupaitech.com